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Frequently asked questions

Products

We are committed to going above and beyond industry standards. Each product is created with science, purity, potency and form in mind. Every single one of our products are carefully formulated using decades of scientific evidence and are rigorously tested.

Yes, most of Omic’s supplements may be stacked and some of them are actually intended that way. Carefully read the product descriptions to find out more.

They are proudly manufactured in California.

Sometimes you’ll see the disclaimer: “These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease.” This statement is required by the U.S. Food and Drug Administration in certain instances. Supplements are not considered to be pharmaceutical drugs by the FDA, which means they are not monitored in the same way and do not require pre-approval before being sold. This also means, according to The Dietary Supplement Health and Education Act of 1994 (DSHEA), that because supplements are not drugs, supplement companies cannot imply, insinuate or state that their product diagnoses, treats, cures, or prevents disease of any kind.

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Our secure online payment gateway accepts Visa, Mastercard, American Express and Discover/JCB cards.

Unfortunately we only ship within the United States.

Products that contain cannabinoids (such as Omic Focus and Nucleus Alpha) are restricted in certain states, which means we are unable to ship these products to those states as per state laws. Apologies for any inconvenience.

Shipping typically takes 2 – 7 days depending on your location. We will keep you updated via email with a tracking link.

We offer FREE shipping for all orders!

If your order has already shipped, we’re unable to cancel it, since it’s already en route. If you notify support@omic.io while your order is processing, we’ll be able to cancel it for you.

If you are unsatisfied with any of our products, we allow returns and refunds within 30 days of your purchase.

Simply visit your Omic account here to manage your orders, subscriptions, addresses, payment methods and more.

APP

The Omic app downloads data from your wearable device and forms a picture of your health and well-being. It then starts making intervention recommendations to help you improve. You can find out more here.

The Omic app is free to download from the iOS app store here.

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